The Crystal Lodge, Whistler
About the Hotel
The Crystal Lodge in Whistler Village has been a staple of the area for over 30 years, providing a welcoming atmosphere and award-winning service. Situated at the heart of Whistler, it offers direct access to the Village Stroll and stunning mountain views. The hotel combines modern amenities with a rich history, reflecting the authentic alpine spirit of the region. Renowned for its cozy accommodations and extensive facilities, it is recognized as a top choice for travelers seeking a complete mountain experience.
Location
Located directly in Whistler Village, the hotel is minutes away from the ski hills, shops, and dining options. The scenic Sea-to-Sky Highway offers easy access for those driving from Vancouver, approximately a two-hour drive away. Various transportation options are available, including taxi services and shuttle services, facilitating convenient travel for guests.
Rooms
The hotel features a variety of room types, including traditional rooms equipped with a table and chairs, coffee makers, and mini-refrigerators. Spacious suites offer amenities such as floor-to-ceiling windows, fireplaces, and full kitchens, catering to diverse guest needs. Balconies in select rooms provide views of Whistler's famed village and mountains. Special family-oriented accommodations include additional sleeping arrangements and separate living spaces for enhanced comfort.
Eat & Drink
Crystal Lodge houses several dining options, including the Old Spaghetti Factory, known for its affordable family-friendly meals. The Crystal Lounge offers a casual setting for socializing, complete with live music and sport screens. Starbucks within the hotel provides convenient coffee service, while local restaurants within walking distance serve a range of international cuisine.
Leisure & Business
Guests can unwind in the heated outdoor pool and hot tub, complementing the hotel's inviting atmosphere. The fitness center is open 24 hours, while the sauna provides relaxation after a day of activities. Business travelers benefit from attentive meeting specialists and fully equipped meeting rooms, ensuring events are well-supported.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Ski storage
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Canoeing
- Skiing
- Hiking
- Horseback riding
- Cycling
- Golf course
- Billiard tables
- Table tennis
- Fishing
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Paid shuttle service
- Valet parking
- Pet amenities available
- Laundry
- Dry cleaning
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Playpen
- Board games
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Sun loungers
- Live entertainment
- Spa & wellness centre
- Sauna
- Jacuzzi
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel is conveniently located right in the center of Banff, making it easy to access all the main attractions in the complex. The rooms are spacious, modern, super clean, and serviced daily by the friendly staff. However, the dining experience at the Crystal Lodge was the only negative aspect I encountered before heading out to explore the slopes. The hotel offers a great value for money and is happy to assist with any ski gear needs.
The hotel is superbly located right in the heart of Whistler village, offering a convenient base for exploring. The rooms were clean, well-equipped, and had a very comfortable bed, ensuring a pleasant stay. The staff were extremely helpful and went above and beyond to make our experience memorable. However, there were some minor details that needed attention to enhance the overall experience.
The hotel is situated perfectly, right in the heart of the village with a lovely village atmosphere. The rooms were stunning and incredibly spacious, yet some aspects for family needs were lacking. The service was very friendly, and the convenient location made exploring the village a breeze. However, there were surprising lapses in addressing a room space issue. The dining options were varied and not too pricey, except for the Crystal Lodge which was the only downside. The facilities were satisfactory but could be more family-friendly.
The hotel's location is ideal, right in the center of the village, making it perfect for those heading out to ski and snowboard. The rooms, despite being small, were perfectly comfortable and had all the necessary amenities, including a kettle for non-coffee drinkers like myself. The service was incredibly accommodating and friendly, with staff being very attentive to our needs. The hotel's dining options, particularly in the Wild Wood Pacific Bistro, were enjoyable, although some dishes were a bit watery. Overall, a great spot for a stay in Whistler.
The hotel is perfectly situated in the village, offering easy access to everything nearby. The service was exceptional, with staff going above and beyond to assist with recommendations and bookings. The location couldn't be better for exploring the town and hitting the slopes, but the rooms suffered from excessive noise due to the nearby restaurant's air conditioning. Despite this inconvenience, the proximity to key attractions and amenities is a major plus.
The hotel might not be the newest with older furnishings, but it's a decent choice for families and couples. The lack of a fitness room is a downside, although the efficient service and knowledge about local activities make up for it. The central location is perfect for any kind of trip, offering easy access to various attractions. While the Crystal Lodge dining experience wasn't the best, it's still convenient for grabbing a quick bite. Overall, a recommended option with some minor drawbacks.
My stay at the hotel was a mix of positives and negatives. The location of the hotel was absolutely perfect, right in the heart of Whistler Village, close to everything you could need. However, the morning noise from the housekeeping room was a bit disruptive. The services provided were top-notch with friendly and helpful staff, but the room lacked noise protection, making it quite loud at times.
My stay at the hotel exceeded my expectations in many ways. The rooms were spacious and well-equipped, including a full kitchen and a lovely balcony with mountain views. It truly felt like a home away from home, and we even enjoyed a cozy Christmas dinner there. The comfort and amenities provided, like having a kettle available, made our stay exceptionally pleasant. However, the dining experience at the Crystal Lodge was the only downside during my visit.
I absolutely loved my stay at this hotel! The rooms over the construction were definitely worth the extra cost. They are modern, clean, with a great shower, and the bed was so comfortable. The spaciousness of the room was a big plus.
The hotel had a great location in the center of all the Whistler action at Crystal Lodge, making it very convenient for accessing the Village Stroll and the Gondolas to Whistler and Blackcomb Mountains. The rooms were a bit dated overall but the bathroom was notably updated. The service was fantastic, with very friendly and attentive staff creating a welcoming atmosphere. However, the dining experience was solely located in the Crystal Lodge, which was a downside found. The location was superb, being very close to the gondolas, restaurants, bars, and shops in the village.
I was pleasantly surprised by the hotel's central location, offering the convenience of being close to everything. The rooms were clean and spacious, although the noise level from the bustling surroundings could be a downside for those seeking peaceful nights. The service was exceptional, with the staff being incredibly kind and helpful during our stay. Dining options were varied and satisfying, and the facilities provided added value to our experience.
The hotel's location is excellent, right in the village center steps away from the ski lifts, with great dining options nearby. The rooms were clean but a bit small for a family of 4 and a pet. The service was top-notch, and the staff was very friendly and helpful in all aspects. The dining experience at the Old Spaghetti Factory was outstanding, while the lack of hotel dining facilities was a downside. Overall, a convenient and cozy stay with some minor room size limitations.